Terms of Service

Welcome to mydiyclosets.com (the “Site”), operated by MY DIY CLOSETS LLC (“MyDIYClosets,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our Site, products, services, quote requests, consultations, communications, and any purchases made through us.

By using our Site or engaging with our services, you agree to these Terms. If you do not agree, please do not use the Site.

Who We Are

Our products and services are intended for customers in the United States only.

Business name:

MY DIY CLOSETS LLC

Website:

https://mydiyclosets.com

Email:

info@mydiyclosets.com

Mailing address:

50 NE DIXIE HWY, Unit C-8, Stuart, FL 34994, United States

Eligibility and Use of the Site

You may use this Site only if you are at least 18 years old and able to form a legally binding agreement.

ou agree to use the Site only for lawful purposes and not to:

violate any law or regulation
interfere with the security or operation of the Site
attempt unauthorized access to our systems
submit false, misleading, or fraudulent information
copy, scrape, reproduce, or exploit Site content without our written permission

Our Services

MyDIYClosets provides closet and home storage-related information, consultations, design-related services, product sales, and related customer support.

All services, products, pricing, availability, and service areas are subject to change at any time without notice.

We reserve the right to refuse service, cancel requests, or decline orders where appropriate, including in cases of suspected fraud, inaccurate information, service-area limitations, or product unavailability.

Quotes, Estimates, and Consultations

Any quote, estimate, consultation, or project discussion provided through the Site, by email, by phone, or in person is for informational purposes and does not create a binding contract unless and until accepted by both parties.

Quotes and estimates may be based on information you provide, including room dimensions, photos, preferences, site conditions, and product selections. If that information changes or is inaccurate, pricing, scope, timelines, or recommendations may also change.

Consultation appointments may be subject to scheduling availability, confirmation, rescheduling, or cancellation.

Orders and Acceptance

Your submission of an order, payment, or deposit request does not automatically mean we have accepted your order. We may review and accept or decline an order at our discretion.

A binding purchase agreement is generally formed when we confirm your order in writing, issue a final invoice, or otherwise communicate acceptance.

We may limit quantities, discontinue products, or cancel orders if necessary.

Pricing and Payments

Prices are subject to change without notice unless already confirmed in writing.

If online payments, deposits, or checkout are offered, payments may be processed by third-party providers such as Stripe or PayPal. By submitting payment information, you represent that you are authorized to use the selected payment method.

You agree to provide current, complete, and accurate billing and payment information.

We are not responsible for errors, outages, or security incidents caused by third-party payment processors, although we will reasonably cooperate in addressing transaction-related issues.

How We Use Information

We may use personal information to:

Respond to inquiries and quote requests
Schedule and manage consultations
Provide closet design, ordering, delivery, and related services
Process purchases, payments, and deposits
Communicate with you about your request, project, order, or appointment
Send service-related messages and updates
Improve our website, offerings, and customer experience
Monitor website performance and security
Prevent fraud, spam, or misuse
Comply with legal, tax, accounting, and recordkeeping obligations
Measure the effectiveness of advertising and marketing campaigns
Send marketing emails or texts where permitted by law and subject to your opt-out rights

Custom Orders, Measurements, and Customer Responsibilities

Because closet systems and related products may be customized, you are responsible for ensuring that all information you provide is accurate, including:

measurements
installation location details
project requirements
access conditions
contact information
product selections and approvals

If we rely on measurements, photos, plans, or information provided by you, we are not responsible for issues resulting from inaccuracies in that information.

If a project requires site access, sufficient clearance, wall conditions, electrical awareness, or other installation-related conditions, you are responsible for ensuring the space is ready as required.

Changes, Cancellations, Returns, and Refunds

Because some products may be custom, made-to-order, special-order, or personalized, changes, cancellations, returns, and refunds may be limited.

Any specific cancellation, return, refund, deposit, or restocking terms will be stated in your quote, invoice, order confirmation, or other written agreement where applicable.

Unless otherwise required by law or agreed by us in writing:

deposits may be non-refundable once work has begun or materials have been committed
custom or made-to-order items may not be returnable
approved designs or orders may not be cancellable after production begins

These tools may collect information such as your IP address, browser and device information, pages viewed, actions taken on our site, referral source, and interactions with ads or pages. In some cases, these technologies may be used to:

Measure website traffic and visitor behavior
Understand which pages and services are most useful
Measure ad performance and conversions
Show relevant ads to users who previously visited our site
Build audiences for future advertising campaigns

We do not sell personal information for money. However, if we use advertising or remarketing cookies or pixels, some US state privacy laws may treat certain data sharing for cross-context behavioral advertising or targeted advertising as a form of "sharing" or targeted advertising, even when no money is exchanged.

You may be able to limit cookies and similar technologies by:

Adjusting your browser cookie settings
Using any cookie banner or preferences tool we make available
Contacting us using the information in this policy
Using applicable platform opt-out tools where available

Nothing in these Terms limits any non-waivable rights you may have under applicable law.

Delivery, Installation, and Timing

Any delivery dates, lead times, or installation timelines are estimates unless expressly guaranteed in writing.

We are not liable for delays caused by events outside our reasonable control, including supply shortages, shipping delays, labor issues, weather, customer scheduling issues, access problems, or force majeure events.

If installation or delivery services are offered, additional terms may apply and may be provided in your order documents or service agreement.

When We Share Information

By contacting us, submitting a form, requesting a quote, or making a purchase, you agree that we may contact you regarding your inquiry, appointment, order, payment, or service.

We may communicate by phone, email, or text message using the contact information you provide.

You may opt out of promotional emails by using the unsubscribe link in the message. You may opt out of text messages by replying STOP, where applicable. Service-related communications may still be sent as needed to complete your request or order.

Email and Text Communications

If you contact us or opt in to receive updates, we may send you service-related emails or text messages.

You can opt out of promotional emails by clicking the unsubscribe link in the email. You can opt out of text messages by replying STOP.

We do not share mobile opt-in data or consent with third parties or affiliates for their own marketing purposes. If our business is sold, merged, or transferred, information may be transferred as part of that transaction.

Intellectual Property

All content on the Site, including text, images, graphics, branding, logos, layouts, designs, and other materials, is owned by or licensed to MyDIYClosets and is protected by applicable intellectual property laws.

You may view and use the Site for personal, non-commercial use only. You may not copy, modify, distribute, republish, display, or exploit Site content without our prior written consent.

User Submissions

If you submit photos, measurements, reviews, comments, feedback, project details, or other content to us, you represent that you have the right to provide that content and that it does not violate the rights of any third party.

You grant us a non-exclusive, royalty-free license to use such submissions for the purpose of responding to your request, providing services, fulfilling orders, improving our business, and maintaining business records.

If we want to use customer photos, testimonials, or project images for marketing, we may request separate permission where appropriate.

Third-Party Services and Links

The Site may contain links to or integrations with third-party services, including payment processors, maps, analytics tools, scheduling tools, and social media platforms.

We do not control and are not responsible for the availability, accuracy, terms, privacy practices, or content of third-party services. Your use of those services is governed by their own terms and policies.

Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not guarantee that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that all information on the Site will always be complete, accurate, or current.

Limitation of Liability

To the fullest extent permitted by law, MY DIY CLOSETS LLC and its owners, officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Site, your communications with us, any quote or consultation, any order, or these Terms.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Site, our services, or these Terms will not exceed the amount you paid to us for the specific product or service giving rise to the claim, or $100, whichever is greater.

Some states do not allow certain limitations of liability, so portions of this section may not apply to you.

Limitation of Liability

Some states do not allow certain limitations of liability, so portions of this section may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless MY DIY CLOSETS LLC and its owners, officers, employees, contractors, and affiliates from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

your misuse of the Site
your violation of these Terms
your violation of any law or third-party right
inaccurate information, measurements, or materials you provide to us

Privacy

Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, and disclose information.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles.

Any dispute arising out of or relating to these Terms, the Site, or our services shall be brought in the state or federal courts located in Florida, and you consent to the jurisdiction and venue of those courts.

Changes to These Terms

We may update these Terms from time to time. When we do, we will post the revised version on this page and update the “Last updated” date above.

Your continued use of the Site after updated Terms are posted constitutes your acceptance of the revised Terms.

If you have questions about these Terms, please contact us:

MY DIY CLOSETS LLC
50 NE DIXIE HWY, Unit C-8
Stuart, FL 34994
United States
Email: info@mydiyclosets.com
Website: https://mydiyclosets.com/contact